Privacy Policy

Last Updated: February 2026

Welcome to JewelRoots (“we”, “our”, “us”).
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://jewelroots.com/.

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SECTION 1 – INFORMATION WE COLLECT

Personal Information

When you purchase or attempt to purchase from our website, we collect certain information including:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment confirmation details

• Order history

Automatically Collected Information

When you browse our website, we automatically collect:

• Internet Protocol (IP) address

• Browser type and device information

• Operating system

• Pages viewed and time spent

This information helps us understand customer behavior and improve our website experience.

Email Marketing (If Applicable)

With your consent, we may send you emails about:

• New product launches

• Offers and promotions

• Store updates

You can unsubscribe at any time.

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SECTION 2 – CONSENT

How do we get your consent?

When you provide personal information to:

• Complete a transaction

• Place an order

• Arrange delivery or returns

You consent to our collecting and using it for that specific purpose only.

If we request your information for secondary purposes such as marketing, we will ask for your explicit consent or give you the option to opt out.

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SECTION 3 – DISCLOSURE

We may disclose your personal information if:

• Required by law

• You violate our Terms of Service

• Necessary to protect our legal rights

• Needed to prevent fraud or security threats

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SECTION 4 – HOSTING & DATA STORAGE

Our website is hosted on Amazon Web Services (AWS).

AWS provides us with secure infrastructure including:

• Firewalls

• Encrypted data storage

• Restricted access controls

Your data is stored securely on protected servers.

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SECTION 5 – PAYMENT PROCESSING

We use secure third-party payment gateways to process payments.

If you choose to complete your purchase using PhonePe, your payment information is securely processed through PhonePe.

• Payment data is encrypted using SSL technology

• PhonePe is PCI-DSS compliant

• We do not store your credit/debit card details, UPI PIN, or banking credentials

Your payment information is handled directly by PhonePe in accordance with their privacy and security policies.

For more details, please review:

• PhonePe Privacy Policy: https://www.phonepe.com/privacy-policy/

• PhonePe Terms & Conditions: https://www.phonepe.com/terms-and-conditions/

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SECTION 6 – THIRD-PARTY SERVICES

Third-party providers used by us (such as payment gateways, delivery partners, and analytics services) will collect, use, and disclose your information only to the extent necessary to perform their services.

Some service providers may operate in jurisdictions different from yours. By using our website, you consent to the transfer of your information as required.

Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.

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SECTION 7 – COOKIES

We use cookies to improve your browsing experience.

Cookies help us:

• Maintain login sessions

• Store cart information

• Analyze website traffic

• Improve performance

Common cookies used:

• Session cookies (temporary)

• Persistent cookies (saved for a defined period)

• Secure session identifiers

• Shopping cart cookies

You can disable cookies through your browser settings, but some features of the website may not function properly.

When you log out, your session tokens are automatically deleted.

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SECTION 8 – DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information, including:

• SSL encryption

• AES-256 encryption for stored data

• PCI-DSS compliance

• Secure cloud infrastructure

No method of transmission over the internet is 100% secure, but we strive to protect your data using commercially acceptable means.

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SECTION 9 – AGE OF CONSENT

By using this website, you confirm that:

• You are at least 18 years old, or

• You are the age of majority in your jurisdiction and have consented to allow your minor dependents to use this site

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SECTION 10 – INTERNATIONAL DATA TRANSFERS

If you access our website from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.

By using our website, you consent to such transfers.

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SECTION 11 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.

Changes will take effect immediately upon being posted on this page. We encourage you to review this policy periodically.

If our business is acquired or merged, your information may be transferred to new owners.

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SECTION 12 – YOUR RIGHTS

Depending on applicable laws, you may have the right to:

• Access your personal information

• Correct or update your data

• Request deletion of your data

• Withdraw consent

• File a complaint

To exercise these rights, please contact us.

QUESTIONS & CONTACT INFORMATION

If you would like to:

• Access, correct, amend, or delete personal information

• Register a complaint

• Request more information

Please contact our Privacy Compliance Officer:

📧 Email: info@jewelroots.com
🌐 Website: https://jewelroots.com/