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Last updated: 17 Feb, 2026
Last Updated: February 2026
Thank you for shopping at JewelRoots (https://jewelroots.com/).
Please read our shipping policy carefully before placing your order.
Free shipping is available only when explicitly mentioned as part of:
Promotional campaigns
Special offers
Limited-time discounts
If free shipping is not specified at checkout or during a promotion, standard shipping charges will apply.
To ensure smooth delivery of your order, please provide:
Complete postal address
Correct PIN code
Valid email address
Active contact number
We request you to kindly double-check your PIN code and phone number before completing your order. Incorrect details may cause delays or failed delivery.
If the ordered item is in stock, it will be packed and dispatched within 3 working days from our warehouse.
If any ordered item is not in stock, it will be produced and dispatched within 10 working days from the date of order placement.
In such cases, we will keep you informed via email.
Our courier partners deliver shipments:
Monday to Saturday
The product will be shipped within 1-3 days and will be delivered within 7-10days
Between 9:00 AM and 7:00 PM
Excluding Sundays and public holidays
Delivery timelines may vary depending on:
Location
Courier partner operations
Weather conditions
Transport delays
Strikes or unforeseen circumstances
JewelRoots is not responsible for delays caused by factors beyond our control.
Once your order is dispatched, you will receive an email with:
Tracking number
Courier partner details
Kindly allow us time to dispatch your order before requesting tracking details.
While we strive to ensure timely delivery, unexpected delays may occur due to:
Weather disruptions
Courier service issues
Public holidays
Regional restrictions
We appreciate your patience and understanding in such situations.
For any shipping-related queries, please contact:
📧 Email: info@jewelroots.com
🌐 Website: https://jewelroots.com/
